Privacy Notice

daywind.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting daywind.com, you are accepting the practices described in this Privacy Notice.

Information Collection and Use

Daywind.com is the sole owner of information collected on this site. We will not sell or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

Examples of Information Collected

Information You Give Us

You provide daywind.com information when you search, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Daywind.com; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile ; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; and compile Wish Lists or other gift registries. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Best Sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Information You Can Access

Examples of information you can access easily at Daywind.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, and address book); shopping lists and gift registries (including Wish Lists); and Your Profile (including your personal profile, and Wish List).

Registration

In order to process your orders placed on daywind.com, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Daywind.com services such as automated order status updates via e-mail, special offers, and related news.

Order

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number and expiration date. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Special Offers

Our special offers are sent only to customers who grant Daywind.com permission to send them such information. 

To honor the privacy of our users, we offer the option to not receive these types of communications. All special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or Daywind.com news. Please reference the Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.

Cookies

We customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise. The Daywind.com shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, Daywind.com will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience and discern user preferences to evoke subconscious feelings of familiarity and assurance.

Third Party Tracking and Analytics

Third parties, such as ad networks, analytics companies and social networking platforms, may collect information about your online activities over time and across daywind.com. These companies may use information about your visits to daywind.com and other websites, and other general geographic information derived from your IP address, and may employ cookies and similar technologies, to better understand your behavior and browsing activities, or to serve targeted advertising when you visit third-party sites.

Information from Third Party Social Media Networks

Daywind.com contains links to third party social media sites (e.g. Facebook, YouTube, Instagram, Twitter). If you choose to “like”, review, or “share” content though the Sites or otherwise post information from or via the Sites to a third-party websites, features or applications, that information may be publicly displayed and the third-party website may have access to information about you and your use of our Sites. We may also receive information about you if you choose to participate in social media applications through which you allow us to collect (or the third party to share) information about you, including personal information.

Third party social media sites have different privacy policies and we are not responsible for the content or privacy policies of those sites. We encourage you to be aware that when you leave our Sites you should read the privacy policy of the other site you go to understand what that other site collects, and how it uses information about you with others.

Embedded Scripts

Daywind.com may use embedded scripts, which are programming code designed to collect information about your interactions with the Sites, such as the links you click on.  The code is temporarily downloaded into your device from our web server or a third-party service provider.  Third-party services may use this code to track your interactions across sites where their embedded script is deployed, including third party sites.

Log Files

Daywind.com uses IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

Sharing

Daywind.com may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. 

Daywind.com reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Links

Daywind.com contains links to other sites. Please be aware that daywind.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

How We Use Your Information

To improve daywind.com to ensure that content is presented in the most effective manner for you and for your device of choice; To tailor content, recommendations, and offers we display to you, both on daywind.com and elsewhere online; to send you information or special offers from us; to respond to your questions or contact you; to enable targeted advertising across unaffiliated web properties; to notify you about changes to daywind.com; to keep daywind.com safe and secure; and to comply with legal and regulatory requirements

Security

Security is a top priority at Daywind.com. When you submit sensitive information via the website, your information is protected both online and offline. 

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Daywind.com uses the most advanced form of SSL software available: 256-bit encryption by GoDaddy. To learn more about SSL, follow this link www.godaddy.com. 

All Daywind.com servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Checkpoint and firewalls and password protection. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas.

Correction, Updating, and Reviewing Personal Information

Customers may change or review their stored account information such as street address or e-mail address through our website by logging into their account. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.

Examples of information you can access easily at Daywind.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password and address book); shopping lists (including Wish Lists); and Your Profile (personal profile, and Wish List). You have the rights to access, correct, request the deletion of, and/or request that our use of your personal information be restricted in accordance with applicable law. We also strive to ensure that the personal information we collect is and remains accurate and up to date.

Your rights subject to applicable law regarding your personal information include: The right to know what personal information we maintain about you; the right to be provided a copy of your personal information in a commonly used and machine readable format upon your written request; the right to request that any incorrect, incomplete or out of date information be corrected and/or updated; the right to object to the processing of your personal information; the right to request that your personal information be deleted or to request restrictions on how we use this personal information (this right is determined and could be restricted by applicable law and may impact your ability to access and/or use some of our services)

You can review, modify, update, and delete certain personal information by logging onto Your Account page at daywind.com. You should update your information immediately if it changes or is inaccurate or incomplete.

We will comply with any right you may have under applicable law to access, modify, erase, or restrict the use of your personal information. To request access to your personal information, to request that your personal information be modified, to request that your personal information be erased, or to request that the use of your personal information be restricted, please send an email to help@daywind.com and include in your email your first and last name, your email address, your country of residence, and a description of your request regarding your personal information. Please include in the subject line of your email: “Privacy Request”. You should be aware that fees may apply if permitted by applicable law. Where you have a right under applicable law to request access to your personal information, to request that your personal information be modified, to request that your personal information be erased, or to request that the use of your personal information be restricted, we may have the right to decline such access or to deny your request regarding the modification, erasure, or restriction on the use of your personal information in accordance with and as allowed by applicable law.

If you request that the processing of some or all of your personal information be terminated or you withdraw your consent, where applicable, to our use and disclosure of your personal information for the purposes explained in this privacy notice, we may not be able to offer you all of the services and customer support which we provide to our authorized users and customers.

When requested, we will close your account and remove your personal information from view as soon as reasonably possible based on recent account activity and in accordance with applicable law.

Opt-out

For customers who wish to opt-out and stop receiving Daywind.com special offers and related news, Daywind.com provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking here. They may also send e-mails to subscribe@daywind.com with a request to be removed. Finally, they may use the link provided in all Daywind.com communications to automatically unsubscribe.

Children

Daywind.com does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use Daywind.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Daywind.com is committed to protecting the welfare and privacy of children.

Conditions of Use, Notices, and Revisions

If you choose to visit daywind.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Tennessee. If you have any concern about privacy at daywind.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.

Last Update

The Privacy Policy contained herein became officially effective May 29th, 2018.

Address

Daywind
126 Shivel Drive
Hendersonville, TN 37075

 

California Privacy

Notice to California Residents - Your California Privacy Rights

If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner.

If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Please tell us your preference by contacting Customer Service. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. Please note that it may take us up to 30 days to fully process your opt-out request.